Yeah, this sounds like an FA power trip to me. I am not saying the passenger was little miss innocent, but it sounds more like a ridiculously snarky FA, who escalated things with the passenger. FA's are trained to de-escalate, which often times doesn't seem to be the case.I've met many of these types when I worked for AA. The ones who think they are the police or something rather than what they really are, essentially servers in the sky, no matter what they tell themselves.
So congrats I guess to Miss Selter on a nice payday coming your way courtesy of AA.