Originally Posted by
tmiw
Could Chase's VbV popup be negatively interacting with something on people's devices, like an ad blocker or some other plugin?
Chase VbV does not support 2-factor authentication. This is intentional on their part for reasons best known to them. Therefore if the merchant requires 2-factor authentication, it either has to be done manually by the Chase VbV team, or the transaction gets declined. It is annoying, but its been like this for many years with all Chase cards, so I doubt they are going to change it anytime soon.