13hr delay owing to "insufficent rest" -- good case?
Hello,
I hope I'm posting this in the right place. I'm wondering whether I have a good enough compensation case under EC261 to pursue via CEDR or MCOL.
My BA flight from Atlanta to LHR earlier this month was delayed by 13 hours -- we were told at the time it was because the crew had not had sufficient rest. BA did all the right things in terms of offering hotel accommodation etc and rebooking connections (at least for me . . .). I wrote via the web complaints form claiming compensation under EC261, and was refused. The reply said that the lack of rest was caused by "noise outside the hotel", and presumably BA reckon that is an extraordinary circumstance outside their control. My question, really, is whether CEDR are likely to agree with them, or to side with me. Any opinions?
(happy to give more detail if needed)