Originally Posted by
DALtoAAL
I have an AA booking which includes JFK-HEL segment operated by AY and it seems that there is no way to get the seats reserved for that flight
How did you buy the ticket?
I was able to reserve the seat through the TA, when AA and AY were pointing to each other in a circle.
My conclusion is that AY has some front end sw which can't deal with situation. The CS agent at AY said that he can't see the seat map with the AA flight number. I am pretty sure that they could reserve the seat if they do it directly in the GDS (Amadeus).