Originally Posted by gglave

Apologies if this has been answered in the 10,000+ threads upstream but I'm a little confused about renewal. I just renewed Nexus via (what appeared to be the shiny new) Trusted Traveler Program site. How do I get a new card? The site hasn't told me I need to schedule an appointment, nor has it told me a card will arrive in the mail. What am I supposed to do next? It's all rather confusing.