Old Jan 24, 18, 3:42 am
  #1766  
LufthansaGermanAirlines
Company Representative - Lufthansa Airlines
 
Join Date: Aug 2012
Posts: 867
Originally Posted by silentnight View Post
Dear LH Lurker,

Can you help me with FB ID 31381595 and FB ID 31526380?

It has been 84 days and I am still waiting for a response which details why Lufthansa decided to deny compensation. I am not sure why it is this difficult to get Lufthansa to send me an email. So far I have only received empty promises from the Twitter team.

Thanks
Hello silentnight,
I am sorry to hear that so much time has passed since you first contacted Customer Relations. We have sent our colleagues an urgent reminder and asked them to get back to you on that.
Kind regards,
Heloisa
LufthansaGermanAirlines is offline