Old Jan 24, 18, 3:40 am
  #1765  
LufthansaGermanAirlines
Company Representative - Lufthansa Airlines
 
Join Date: Aug 2012
Posts: 867
Originally Posted by Poolek View Post
Dear LH Lurker,

I'd kindly like to ask for a help with checking my case FB ID 31464981, which I have initially submitted via LH website on 11/12/2017. Despite more than 40 days passing and two email reminders, I still haven't received any reply to my case. I'd appreciate much your help.

Thanks,
P.
Hello Poolek,
My apologies for the long wait, I have sent my colleagues an urgent reminder and asked them to get in touch with you as soon as possible. In the meanwhile, may I kindly suggest that you please refrain from re-submitting your request, as the cross-referencing of your duplicates may prolong the handling time. Thank you.
Kind regards,
Heloisa
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