Carlson had generous promos several years back that led to me accumulating a lot of points and trying out a number of properties around the world. On the whole, I have found their properties disappointing, even at their Radisson Blu properties that are meant to be their top tier. Their rooms tend to be very small and often not well maintained. They have now dramatically cut back on the loyalty program so even that is not in their favor. I don't see how any five year plan can change poor hard product. They can goose the loyalty program again, but a 20 sq ft room will remain a 20 sq ft room.