Originally Posted by
Airprox
If that is what BA wants the definition to be, then that is what they need to write in the CoC. As it stands, it is not what is in the CoC, and therefore the actual conditions are "events beyond your control".
Thanks both for your replies. It was outwith my control but looks like I should have pushed the CoC at the time rather than now after the fact, i just took what I was told the first time as gospel and rather than argue I just booekd the one remaining avios seat in CE home. They are now saying it cannot be retrospectively done