Originally Posted by
CLE216
Frontier also gave us vouchers for a meal at the airport, and they paid for a hotel room.
I was amazed, I was expecting them to tell us they would have space on another Frontier flight home in a couple of days.
My only complaint was that I had purchased "The Works" package which included baggage fees, but I had to pay AA for our suitcases. But it could have been much worse.
I'm pleased to hear that, I had heard them say they would buy people tickets on other airlines in some circumstances. I'm glad they followed through.
I would also suggest you contact Frontier by mail. Tell them you had prepaid for bag fees and they should reimburse you for the additional cost. Include documentation. It can't hurt and you may get a voucher or refund.
It can't hurt and