Property: Grosvenor House, Dubai
Date(s): 8th-12th January 2018 (4 nights)
Room booked: Standard Room
Room received: Premier Executive Suite
Award stay: no
BRG stay: yes
SNAs redeemed: no
Comments: have been upgraded to highest category suite, possibly due to being frequent visitor to this property (70 nights in 2017)
Property: Grosvenor House, Dubai
Date(s): 18th-23rd January 2018 (5 nights)
Room booked: Standard Room
Room received: Premier Junior Suite, then Premier Executive Suite
Award stay: no
BRG stay: yes
SNAs redeemed: no
Comments: I checked in very late (11pm) so they could only give me the Junior Suite, next day in the morning received a call that the Executive Suite is available for the rest of my stay, the staff helped move the bags