Old Jan 20, 18, 1:17 am
Join Date: Feb 2008
Location: Independent! But mostly BKK, BCN, SFO, PDX, SEA...
Programs: Doing it for the lie flat. Kayaker, AS MP, MPO Silver, DL/AA nada
Posts: 958
Happened to me last week. My Bangkok to Hong Kong sector had a 77G swap for a 772Z! No alert; I checked and noticed we'd been dropped from PEY to regular economy. Called and was told I'd get downgrade comp + a voucher. I instead asked to be put on an earlier flight that had PEY (35G). Happens all the time unfortunately. Maybe when the A35Js come online it'll go down a bit, but still, not a good look, and I let them know in the survey which they won't read.
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