FlyerTalk Forums - View Single Post - Denied boarding by DL, who's at fault?
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Old Jan 17, 2018, 9:42 am
  #3  
kop84
 
Join Date: Apr 2011
Posts: 3,394
Places like Expedia get a commission from DL and the other airlines for selling the tickets. The commission is partly in exchange for taking care of schedule changes and things of that nature.

Could it have been worked out at the airport, possibly, but it's so hard to know especially when you have another carrier on the ticket.

Expedia is to blame at least 95%
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