Old Jan 17, 18, 8:56 am
Company Representative - Lufthansa Airlines
Join Date: Aug 2012
Posts: 866
Originally Posted by kbrauneis View Post
Dear LH Lurker,

Is there a chance you can look into this FB ID 31540640 for me? its been a week and havent heard anything back
Hi kbrauneis,
I can confirm that Customer Relations have received the feedback you sent on January 8th. Please rest assured that they will get back to you as soon as possible, once internal research with all involved departments has been finalised. As they are facing a high volume of incoming cases, I can only ask you for a little more patience and apologise for the handling time.
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