When I applied for the Bank of America® Premium Rewards® Credit Card in mid 2017 the airline incidental offer read
Get up to a $100 Airline Incidental Statement Credit annually for qualifying purchases such as seat upgrades, baggage fees, in-flight services, and airline lounge fees - automatically applied to your card statement
In early December 2017, I upgraded my seats for $198 and I was expecting a reimbursement of $100, but I have been reimbursed only $10. Upon calling the bofa help desk, I was told that every airline incidental expense will receive $10 up to a total of $100 per year. This means I have to incur 10 expenses above $10 each to receive the full benefit. This sounds ridiculous, does not match the CC offer description and is not in line with other CC companys' products. Has this happened to any of you guys?