FlyerTalk Forums - View Single Post - How do I get my status correct in reservation system
Old Jan 15, 2018, 9:57 pm
  #15  
PABE
 
Join Date: Sep 2014
Location: ANC
Programs: Alaska 100k
Posts: 1,012
Originally Posted by brownnet
Qualified for 75K on 12/30. Website status changed on 1/3, and my 50k bonus posted.

None of my flight show 75k, even those booked after 1/3.

Very frustrating. Called once, CSR gave same line about issues with VX elites. If it doesn't fix tomorrow I'm going to call again, a little less friendly like.

Was also told removing and re-adding MP doesn't work anymore.
The remove/add procedure only seems to fix waitlist order problems. It doesn’t fix that SABRE doesn’t have the latest list of elites.

I assume this update process is batch processed, so I will wait until next week before calling about it again.

I did, however, cancel all of my upcoming flights (by phone, because the system thinks I’m MVP) and rebooked them without requesting an upgrade. I don’t want to deal with upgrade issues this whole spring as I’m booking 10-15 flights tonight.
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