Originally Posted by
Starwood Lurker
Your guess is as good as mine at this point in time. I just posted the T&C's as they exist. However, you bring up some interesting points. Access to the club lounge is granted on a complimentary basis usually for one of three reasons: 1) the guest is a Platinum elite member who chooses Continental breakfast as his/her welcome amenity; 2) the guest has the US-based SPG Business AMEX and is staying on an eligible rate; or 3) the guest purchased a club level room/suite or another room/suite type that includes complimentary access as part of the amenities.
We don't know what the OP's situation is; however, I will seek some further clarification on some of the implications raised here.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Wait, is that true? I thought if the property has a club lounge and you're platinum, you get access automatically and can select the 500 Starpoints instead of breakfast (provided that an eligible rate was booked).