FlyerTalk Forums - View Single Post - AA Five Star and Five Star Select Personal Assistance Service (master thread)
Old Jan 10, 2018, 8:30 pm
  #41  
JDiver
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by tismfu
Thanks. Yes, I agree that it’s the part after being deposited at T5 which is the most arduous.

5S responsed to me today saying London advised that they could transfer us by car and escort to gate at T5. Seems too good to be true, no?
If FSS says they will, hold their feet in the fire, er, they will. Take notes and names. Seriously, the Premium Service agents I’ve had with FFS have all (with one exception), one person, not an airport) over the years been brilliant.

Lady JDiver has Alzheimer’s disease, so if it’s a complicated or tight-ish connection we opt to use FFS.
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