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Old Jan 8, 2018, 4:44 pm
  #9  
GrayAnderson
 
Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,134
They also went to a 24-hour cancellation policy instead of the mooted one-hour policy, which is not an insignificant improvement. I'm just going to call this a hunch, but there was probably some negative feedback...but then again, Amtrak has trial ballooned this sort of thing at least once before and been forced to back off.

I'm still surprised there's not a move towards a "First Flex"/"Business Flex" fare (technically speaking a Coach/Acela Business Flexible fare is more flexible than what's available in Business/First), but I figure that's coming an iteration or two down the line.
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