Thread: WT Improvements
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Old Jan 8, 18, 2:06 am
  #34  
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Originally Posted by Raffles View Post
Don't understand ..... this is what you wanted. Alex Cruz told me. All those surveys and forms etc .....
Sometimes people just have to learn things at their own pace, I suppose. What I also suppose is that the NPS will rocket (sort of) and they will hopefully feel very pleased with that. And in fact if I had to think of a way of getting NPS to jump up, "new" ice cream for all would be at the top of the list. I remember the guy behind Green Shield Stamps / Argos told me (on a BA flight) that the best way to boost NPS was "sexy" "new" "free" "chocolate" when in reality there at multiple contradictions in that phrase. Still, "free" "new" ice cream is probably going to make a bigger difference that PDB orange juice in CW. In fact they may as well roll it out to the entire aircraft.
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