Originally Posted by
Bidu
Lax-SIN 18 hours direct flight in Polaris (paid upgrade during OLCI) & no Ua FF: the power, usb, headphone jack not working. Unable to charge my phone to watch UA entertainment apps. FA offered me to move to Y to use IFE.
FA sent $200 travel certificate thru their apps (the max he can do). The guy sits next to me get 10k pts + $200.
can i pursue more thru their website? Since i dont get 10k pts + no entertainment and power during whole flight. UA entertainment apps was keep buffering too.
No UA FF? That's a lot of mileage whom did you credit to? It wouldn't hurt to send in a brief note to Customer Service via the link online and perhaps they will give additional comp.