Things are getting out of control these days with the automation. I was trying to check in at ORD with United a year ago for international Business, and they insisted I used the kiosk, the only had humans checking in people for Global Services (CK level) or International First only.
I also checked in with Air France in Economy once last year, I couldn't figure out how to use their bag tag machine, and the attendants were running away when I was trying to ask for help...insane...