Originally Posted by
rabilancia
From 1985 until 1999 I was a United FF out of Denver--consistently Platinum and occasionally 1K. At the time (before the capabilities of the Internet that we now take for granted) there was a United ticket office at the Southwest Plaza in Littleton, Colorado that I regularly used. Like so many other things from the past (thinkthe "Cheers" bar), you got to know everyone there on a first-name basis and they greeted me the same way on every visit.
I have nearly identical memories of United just in a different city ticket office. Same story though - could pop in over lunch hour and walk out with mileage award business tickets to Australia in hand. Not much fuss about the dates and service was always gracious, like the agents were proud to be there. It might not be economical to staff those ticket offices anymore, but oh what a pleasure it was to have them.