Originally Posted by
sbams
Many reports here on FT on this subject at Conrad Singapore. Seems the norm is only one level up, so Deluxe will rarely make it up to Executive.
Paid or points should not make any difference
+1
Both Hilton and Conrad in sg always gave me 1 level upgrade (as gold) so I always booked 1 level below executive to get executive. I generally got upgraded a few days before check-in