FlyerTalk Forums - View Single Post - Missed my flight due to misinformation on AA app and Text alerts
Old Jan 4, 2018, 3:45 pm
  #14  
TravelwhileyouEat
 
Join Date: Sep 2016
Location: MNL / SFO / NYC
Programs: IHG Spire | Marriott Plat | UA Plat | AA Plat Pro
Posts: 533
I would have gotten to the airport at the same time for the original departure since you were getting conflicting information and had an important appointment I could not miss. I understand the ire of having to wait longer at an airport but I rather that then miss a flight I really had to take.

The chances of AA reimbursing the $800 may not be in your favor since they can argue that the automated service stated an on-time departure. Further, AFAIK check-in cut-off is not moved so you still had to be there by the bag drop cut-off based on your original flight time even if a flight is delayed since a delay of 30-60 minutes can be reduced or like in your case eliminated if whatever caused the delay (like lack of a slot) is resolved.
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