Originally Posted by
shonanroger
I’m not sure if I would succeed again in talking them out of the charges. My main argument was that I haven’t been charged this kind of fee before at any other Japanese Hilton property. The charges were than waived as a “one time exception “. For what it’s worth, the whole discussion was in Japanese.
I've certainly never been charged this type of fee either at any other Hilton property in Jpn or US or Hong Kong.
If they said "one time exception," then my guess is that's been noted on your account and they will probably enforce it next time.
My discussion was in Japanese also.