Interesting. So it's completely random as to which Diamond guests Conrad Tokyo decides to pick on (ie, enforce the lounge access charge for 3+) and whom they decide to be lenient with? I was presented with this fee even though I'm a repeat guest. Maybe it's because it was a points stay. I also got no upgrade (understandable since the hotel was sold out), no early check-in (arrived at 2pm, allowed in at 3.30pm), best they could do on late check-out was 1pm and that was after repeat negotiation following flat-out refusal initially.
Originally Posted by
Force951
Policy has been access for 2, just like its breakfast for 2 for a long time. Just because almost all hotels don't enforce it, doesn't mean it isn't the rule.
Lounge access for 2... is this a Conrad policy or general Hilton policy? I've never heard of this rule before. Or are you just referring to Conrad Tokyo?