Originally Posted by evergrn

Is this a new policy? I have never been to a Hilton property with EL where they charge fees to any legitimate member of the registered party who's either Diamond or staying on Executive floor. I don't remember this being brought to my attention the last time we stayed. But we just stayed here again, and indeed we were told that only 2 people get free EL access (we're Diamond). They said the lounge access is something like 4300yen per child!

You say you were able to talk them out of it. Is this something one can generally expect to talk them out of charging? Just want to know for future purpose. I wish they'd do away with this policy.