Originally Posted by
IIIIIIIIIIllllllllll
I will just say this.
1. When $hit hits the fan, DL is much better at promptly rebooking you into a different flight.
2. OWE benefits are nice if your travel mostly consist of international flights. And IMO, crossing the pacific with JL / going to Aus with QF / going to Africa or India via QR is far superior experience compared to MU/KL/AF.
3. But domestically, DL runs far better than AA. No comparison IMO. If my flights are about to be cancelled, DL pushes messages to Fly Delta app and rebooks me. AA? Who knows lol.
Basically agree with the above. Delta is better operationally in the US and has generally better customer service. AA has better partners internationally.
If it's going to be much easier to fly AA vs. DL, I'd probably opt for AA, but my general bias for a primarily-domestic flyer would be DL because AA's operations are pretty shoddy and customer service close to nonexistent.