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Old Dec 24, 17, 4:53 am
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Gold, A3 Gold
Posts: 4,720
Assuming you did not get/request refunds for these flights, give it another try at the lounge in AMS. Bring a printout of the original booking (showing flights, booking class) and another print showing that the flights were canceled due to weather.

If you have requested a refund, or canceled yourself they are right to deny any kind of flight credit. If you made it to your destination using different transport (flights or train arranged by the airline?), I'd expect them to credit the flights.

Just out of curiosity, you did not travel at all in those 20 cases? Not even using another means of transport?
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