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Old Dec 24, 17, 2:37 am
Join Date: Sep 2006
Location: BRU
Programs: KL (Plat), LH (SEN), IHG (Plat Amb)
Posts: 368
Back to gold due to weather

After 10+ years of Platinum I missed requalification this year because of all the cancellations in December.

I would qualify both on miles and on segments, I was 6-7 segments short of Platinum and had 20 flight segments cancelled this month.

I was absolutely shocked with the level of indifference from KLM staff. They can not credit miles for flights I have not taken was the answer, and if there is anything else they can do for me.

Thank you, KLM. Not that I was attached to my plat status, it brings nothing more than gold. But still, I had expected some kind of flexibility. Do I ask too much?
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