Originally Posted by
JordanYVR
If you can't find it online on the tool, you can call them and request a reference #. You can then book directly (using your Avion) and they will trade your points based on the redemption schedule.
The agent will verify availability using the booking tool before providing you a reference #.
Would that work, even if it required me to book direct two one-way tickets with different carriers (one AC, one AM), while attempting to redeem one multi-city return ticket using the redemption schedule?