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Old Dec 20, 2017, 8:44 am
  #313  
EK788
 
Join Date: Dec 2013
Location: Accra
Programs: Skywards Gold, TK Elite +, Hilton Diamond
Posts: 222
Originally Posted by siberslava
Also make sure that if a middle name appears on your miles and smiles card that you include that as part of the first name in the name field on Expedia. Expedia does not send along the middle name to airlines some times, and this prevents me from using a certificate because the ticketed name did not include my middle name and the TK call center and sales office could not perform the upgrade.
+1. I've had this issue on many occasions where the middle name I enter in the booking form on an OTA doesn't transfer over to the actual ticket. As you mentioned, inputting both names in the first name field always works.
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