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Old Dec 19, 17, 9:40 am
  #23  
serpens
 
Join Date: Sep 2015
Location: flyover country
Posts: 1,223
Originally Posted by utgypsy View Post
[...] kept the original email confirmation showing that I could cancel without any penalty up until day prior to check in.

[...] IHG account it showed as being non cancelable. [...]
Poor business practice by IHG, in my opinion. Poor business practice made even worse if IHG did not notify you that it wanted to change the terms.
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