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Old Dec 18, 17, 5:27 am
Dave Noble
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 41,474
Originally Posted by Pookynubbers View Post
I think the issue is that there is two different paragrpahs of T/C one on the email and one on the reservation details. The reservation agent over the phone never told me about the T/C of cancellation policy when I made the reservation. So I will make an attempt to cancel once more with the hotel (10 days notice should suffice) and if they don't change their mind - I'll do a chargeback. No card present and not telling me about the cancellation policy should make it an easy dispute.
The hotel has the details of the confirmation that it gave and that there was no cancellation allowed. 10 days is irrelevant is the policy does not allow the cancellation

You have even posted the confirmation that it is non cancellable

1 nights cost sounds like a lot better value than the other being 120,000 points tbh
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