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Old Dec 17, 17, 8:12 pm
  #1  
Pookynubbers
 
Join Date: Dec 2015
Posts: 174
Points booking - non-cancelable?

Hello -

Looking for some advice. I'm considering cancelling my res at the Intercontinental HK. I booked 2 nights for 60,000 points each, they (Twitter and voice line) are saying that if I cancel, they will charge me one night's rate (but the points go back) No depoist shown on my card, and the T/C says...

"Canceling your reservation or failing to arrive will result in forfeiture of your deposit. Taxes may apply. Failing to call or show before check-out time after the first night of a reservation will result in cancellation of the remainder of your reservation. Points + Cash bookings are charged immediately, and cancellations are refunded in points only."
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Has anyone had experience disputing this charge with the hotel direclty? or even their credit card?

Thanks in advance for tips
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