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Old Dec 17, 17, 8:12 pm
Join Date: Dec 2015
Posts: 174
Points booking - non-cancelable?

Hello -

Looking for some advice. I'm considering cancelling my res at the Intercontinental HK. I booked 2 nights for 60,000 points each, they (Twitter and voice line) are saying that if I cancel, they will charge me one night's rate (but the points go back) No depoist shown on my card, and the T/C says...

"Canceling your reservation or failing to arrive will result in forfeiture of your deposit. Taxes may apply. Failing to call or show before check-out time after the first night of a reservation will result in cancellation of the remainder of your reservation. Points + Cash bookings are charged immediately, and cancellations are refunded in points only."

Has anyone had experience disputing this charge with the hotel direclty? or even their credit card?

Thanks in advance for tips
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