FlyerTalk Forums - View Single Post - Citi AA Plat/Gold/Bus cards. August 2016: 1 personal & 1 business bonus/24 months.
Old Dec 14, 2017, 9:43 am
  #4396  
wyogold
 
Join Date: May 2011
Posts: 889
Originally Posted by PETERPNYC
Finally spoke to like the 3rd SPVR Who told me they see I had and closed the card recently , and if they approved it
there would be no bonus attached .
As has been reported many times by me and others, CSRs are clueless and wrong about this.

See wiki: 21. The CSR told me I was not eligible for the bonus, should I cancel the application??
No. Citi CSRs do not always have complete information. When applying for a card, the CSR can tell that the link is associated with a bonus and that you opened or closed a card within 24 months. However, they cannot tell you whether or not you are eligible for the bonus. Wait for the welcome letter for personal cards or SM after activating a business card if you are unsure.

Just RTFW
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