FlyerTalk Forums - View Single Post - SFO Lounge Downgrade
View Single Post
Old Dec 14, 2017, 9:36 am
  #3  
pdx1M
 
Join Date: May 2001
Location: Portland, OR, USA
Programs: UA 1K 3 Million/ex-many year GS, AA PLT/2 Mil, AS MVPG, HH Dia, Starwood Life Plat, Hertz PC
Posts: 1,401
I'd put this on the list of another Alaska "misfire" which is unfortunately a growing list. This should have been anticipated and planned for. You don't create a major new hub for your operations and along the way go from your own lounge to borrowed lounges to essentially no lounge (as more AS ops move to T2 the Cathay option becomes less relevant). It certainly makes me question my membership. It really seems that the current AS management just isn't keeping its eyes on the target. AS has lots of good will from years of solid customer orientation but they seem to be spending down that balance at a steady rate.
pdx1M is offline