FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences 2017
Old Dec 14, 17, 5:59 am
Join Date: Jan 2011
Location: AMS
Programs: LH SEN|-IHG spire/RA -- Azurite collector +
Posts: 812
Intercontinental Bali

Were you (or for multi-stayers are you generally) happy with the hotel/stay?

Yes, coming back in a week for Imperial Villa

Which room did you book and which upgrade did you receive?

Booked club duplex for usd 270 ++ and got Uluwatu Suite

How are the rooms?
Suite 6323 on 3rd floor overlooking club pool
The room is spacious (100sqm)
Plugs are imperial british 3 prong and not continental europe 2 prong.
all things in good shape but toiletries are not Harnn but Dianthee. No daybed on balcony but 4x lounging chairs

How is the exec. lounge?

Service excellent, will arrange transfer and flights, print out boarding passes and even arranging VIP meet at gate at bali airport with escort through immigration / custom formailities. Remembers drink preferences. Breakfast cook to order - Hight tea an etagere with treats sweet and savoury plus TWG teas. Happy hour food a huge downgrade but could be though because of only 40 % occupancy due to pre-emptive cancellation of volcano scare. Did have a staff member making fresh tasty summer rolls !

Did you receive a welcome gift?

Sustainable Cashew Nuts, Bottle of red Wine, Silk bag , Fruit & Chocolates, lots of mineral water

How was the minibar?
Coca cola company drinks / mineral Water / Juices / milk
beer and wine but no hard liquer stuff, everything liquid wise is inclusive, edible stuff isn't

What was good and what was bad?

Resort mails you to discuss pick up times for transfer
wheelchairs are available
pricing for food and beverage manageable
english level of staff good
got extended checkout till 17.30 for free
spa service proffesional

Happy hour drinks are good but the food selection is sad -- beter at parklane, paris legrand, warsaw, frankfurt, vienna, bangkok, o2

Value for $ or Priority Club Points?

No points used but hotel prices have dropped a lot!

Would you return?

Yes booked imperial villa for a week with private xmas function at sunset grill and orchestra
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