Originally Posted by
quemalo
I constantly get emails for trips that have been canceled for months. And then when my wife tried to book a surprise trip for us, I got an email for it a week in advance, ruining the surprise. It's really annoying getting emails for canceled trips though, like the one I just got. I'm glad Alaska thinks I'm flying to Frankfurt next week, but that's long been changed for a trip to Berlin instead.
Do you use Outlook for your e-mail? Reason I ask is that Outlook tries to be intuitive by taking anything it interprets as a schedule and automatically adding it to your calendar, including flights. When you cancel a trip via alaskaair.com or the app, Outlook has no idea you've done that and still sends updates about what it believes are still scheduled trips from your calendar. It's not AS sending new e-mail on cancelled trips.