Originally Posted by
PETER01
If this is handy for anyone out of UK opening hours I called the Japan number and was re-routed to India where it was answered after 7 minutes by a very friendly and helpful agent regarding a seating matter I had.
The number is:
0081 33298 5238
You get a quick pre-recorded message then the usual options.
Is anyone having issues getting hold of anyone on the Gold line - I cant even get on hold - I just get the pre recorded message then it disconnects. It has been like this for a 24 hours now. I cant change my booking online either as it says there is a temporary when I select my new flight time. I am prepared to wait on hold - this is ridiculous.