FlyerTalk Forums - View Single Post - The 2017 BA compensation thread: Your guide to Regulation EC261/2004
Old Dec 11, 2017, 7:45 am
  #1781  
corporate-wage-slave
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Originally Posted by wobbly wings
I am trying to see what options I have to rebook the full itinerary to another day; otherwise I'll ask for it to be refunded. But the outward flight (which was cancelled) cannot be selected for rebook. Only the return (today, also cancelled) can be. Thanks!
EC261 allows you to rebook on the next available service (available with seats in this context) or on a mutually agreed service thereafter. BA's policies usually meet that requirement quite well, in fact go slightly beyond it by allowing earlier departures, but you would need to talk to a Contact Centre or an airport ticketing agent to get that to happen, which I appreciate won't be easy at this stage.
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