Old Dec 11, 17, 4:18 am
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Originally Posted by jonas123 View Post
I have a question on a flight that has been cancelled - HKGLHR on the BA28.
  • I was booked in WTP but the flight was cancelled (not sure the reason but looks like inbound never took off from LHR)
  • Was offered a seat on the BA32 same day but only in economy, so refused
  • Rebooked 2 days later in WTP
Am I still entitled to EU compensation, given that I was offered a seat, albeit in a lower class? Also, am I entitled to 'duty of care' given the same circumstances? The booking was a redemption booking using a 2-4-1.
If the cancellation was due to weather (ie very recent) then no delay compensation. And if you travel in your booked class then no downgrade reimbursement either. For the right of care, I think there is a good reading for supporting a claim for that, please keep us posted.
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