Old Dec 11, 17, 3:56 am
  #1769  
jonas123
 
Join Date: Jul 2012
Location: London
Posts: 190
Hi all,

I have a question on a flight that has been cancelled - HKGLHR on the BA28.
  • I was booked in WTP but the flight was cancelled (not sure the reason but looks like inbound never took off from LHR)
  • Was offered a seat on the BA32 same day but only in economy, so refused
  • Rebooked 2 days later in WTP
Am I still entitled to EU compensation, given that I was offered a seat, albeit in a lower class? Also, am I entitled to 'duty of care' given the same circumstances? The booking was a redemption booking using a 2-4-1.

Thanks!
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