FlyerTalk Forums - View Single Post - Bad weather disruption - UK/AMS/NW Europe - 10 & 11 December 2017
Old Dec 10, 2017, 4:15 pm
  #317  
Kleaver
 
Join Date: Oct 2016
Programs: BAEC Gold
Posts: 12
Just a quick note on the situation at OSL this evening on a semi positive note.

Two outbounds to LHR cancelled, and the queue to be rebooked was six hours for some (estimating two more hours behind me) with a single ticketing agent handling perhaps 300 passengers.

He was an absolute star, as I have to say was the queue. No tension or raised voices, just calm and resilience. Pleasant conversations between strangers. All rather affirming of the decency of folk.

Everyone up to my very late point in the queue got rebooked tomorrow, and when direct flights ran out people were redirected via Helsinki on finnair.

Can anyone tell me whether the agent at OSL is BA staff or locally contracted (there were several hangers on, but the key chap had a beard and Spanish accent)? If my rebooked works out then a Golden Ticket will be heading his way.

Last edited by Kleaver; Dec 10, 2017 at 4:17 pm Reason: Spelling
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