Old Dec 10, 17, 4:12 pm
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
2019 FlyerTalk Awards
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 37,312
Originally Posted by nufnuf77 View Post
Would BA refund a train ticket Ncl-London? We were dumped here off Hel flight, and told no seats tomorrow. Should we stay here for 2 nights at a rather nice crowne plaza?
Well, strictly speaking yes, you should stay put. In the past BA have paid multiple hotel nights in order to keep people on BA metal, but been reluctant to pay train fares instead even though that is economic madness. By all means ring BA tomorrow about this, but unless otherwise informed, your safest bet is to stay in the hotel. There is an increasingly strong argument that if BA cannot rebook someone within 24 hours then travellers are able to rebook themselves and charge BA for the outcome. I base that on the CAA's statements over the Ryanair flight crew shortage problem earlier this year.
corporate-wage-slave is online now