Old Dec 6, 17, 1:59 pm
Moderator: Lufthansa Miles & More, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 35,167
Originally Posted by sweetfire009 View Post
This is a stretch, but you may try calling the US customer service line. I am an American living long-term in India and have had success calling the US customer service line even though my account/mailing address is registered in India. No one has ever questioned the fact that I'm calling the US line from an India phone number with an Indian M&M account. I've found the India customer service to be useless, and the US customer service to be helpful and friendly. I was recently missing some miles from a Thai Airways flight, and they simply asked me to email the boarding passes.
Considering all retroclaims are queued to Arvato in Gurgaon near DEL its rather ironic....
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