FlyerTalk Forums - View Single Post - UA Refunds Ticket but Refuses to Disclose Where The Money Went
Old Dec 5, 17, 10:08 pm
Join Date: Apr 2006
Posts: 752
Originally Posted by WineCountryUA View Post
The refunds should go to the respective cards, are all the cards yours? in your name? Appears the third card was not.
Provide the full number to a non-card holder would be a non-no.
No way to know who's card it is. It could be one that I cancelled that is no longer in the Amex system or it could be UA messed up. But UA has an responsibility to give me my refund and it would be a lot easier if they would try and be helpful.

They know the refund hasn't gotten to me and they know the information they've provided is insufficient to find it. Their response? Stop responding.

Sigh. Anyone have a suggestion what to do next?
sbedelman is offline