FlyerTalk Forums - View Single Post - AmEx Scores a Starwood Win as Marriott Opts for Dual Issuers AmEx and JPMorgan
Old Dec 5, 2017, 9:22 am
  #15  
mikesyr18
 
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
Originally Posted by mia
Factually inaccurate. You may not like the products as well as you did in 2001, but the company outperformed competitors:
.
Like I've said, they've lost ground in rewards, benefits, co-brand partners, and customer service. Even after they've recovered the #1 JD Power spot, it's still a far cry from what it used to be.
Profits are up because the DOW is at a record high and AMEX is one reason why... The cut backs have been beneficial only for the shareholders and not beneficial for customers.. Every other issuer made it through the recession.

Originally Posted by krazykanuck
How much can you really devalue a $95 annual fee card that earns 1 point per dollar? ...
Points are easily devalued, unlike a cash back card. Each Starwood point is worth about 3 cents each. Marriott could easily make it 0.9.
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