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Old Dec 5, 17, 8:36 am
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-2MM, SPG-LT Plat , Marriott- Plat, IHG- Plat
Posts: 2,111
Originally Posted by RangerNS View Post
Especially when it is to only make a PAX who isn't really their customer happier.
While I agree that this is probably the sentiment, if I am on their flight then I AM their customer.
Plumber is online now  
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